T&Cs & Policies
Privacy Policy disclaimer
Last update: Jan 2026
Cosmic Bureau respects your privacy and is committed to protecting your personal information.
1. Information We Collect
- Personal details such as name, email address, and birth information provided when booking a reading or purchasing a product.
- Basic website analytics data (via cookies or integrated tools).
2. How We Use Your Information
- To deliver purchased services or digital downloads.
- To communicate regarding bookings, updates, or customer support.
3. Data Security
- We do not share, sell, or distribute your information to third parties.
- Payments are processed securely via Stripe or direct bank transfer. We do not store credit card details.
4. Your Rights
- You may request to access, correct, or delete your personal data at any time by contacting hellocosmicbureau@gmail.com
Contact:
Cosmic Bureau
hellocosmicbureau@gmail.com,
Sydney, Australia
Refund Policy
Last update: Jan 2026
Digital Products
Due to the instant-access nature of digital downloads, all sales of PDF workbooks are final and non-refundable.
Astrology Readings
Booking deposits are non-refundable.
Reschedules may be granted up to 24 hours before your scheduled session.
Cancellations made within 24 hours of your appointment confirmation are non-refundable and will incur the full fee.
In case of technical issues (e.g., duplicate payment or download error), please send an email for prompt resolution.
Contact: hellocosmicbureau@gmail.com
Terms & Conditions
Last update: Jan 2026
By purchasing a product or service from Cosmic Bureau, you agree to the following terms:
1. Services
Astrological readings and digital products are for personal insight and entertainment purposes only and are not a substitute for medical, legal, psychological, or financial advice.
2. Digital Products
All workbook downloads are for individual use only and may not be redistributed, shared, or resold.
3. Bookings
By booking a reading, you confirm that the birth data provided is accurate to the best of your knowledge. Session times are confirmed upon payment of the deposit.
4. Liability
Cosmic Bureau accepts no responsibility for outcomes or decisions made as a result of information shared during readings or via materials.
5. Copyright
All written content, designs, and materials remain the property of Cosmic Bureau.