T&Cs & Policies
Privacy Policy disclaimer
Last update: Jan 2026
Cosmic Bureau respects your privacy and is committed to protecting your personal information.
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1. Information We Collect
- Personal details such as name, email address, and birth information provided when booking a reading or purchasing a product.
- Basic website analytics data (via cookies or integrated tools).
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2. How We Use Your Information
- To deliver purchased services or digital downloads.
- To communicate regarding bookings, updates, or customer support.
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3. Data Security
- We do not share, sell, or distribute your information to third parties.
- Payments are processed securely via Stripe or direct bank transfer. We do not store credit card details.
4. Your Rights
- You may request to access, correct, or delete your personal data at any time by contacting hellocosmicbureau@gmail.com
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Contact:
Cosmic Bureau
hellocosmicbureau@gmail.com,
Sydney, Australia
Refund Policy
Last update: Jan 2026
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Digital Products
Due to the instant-access nature of digital downloads, all sales of PDF workbooks are final and non-refundable.
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Astrology Readings
Booking deposits are non-refundable.
Reschedules may be granted up to 24 hours before your scheduled session.
Cancellations made within 24 hours of your appointment confirmation are non-refundable and will incur the full fee.
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In case of technical issues (e.g., duplicate payment or download error), please send an email for prompt resolution.
Contact: hellocosmicbureau@gmail.com
Terms & Conditions
Last update: Jan 2026
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By purchasing a product or service from Cosmic Bureau, you agree to the following terms:
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1. Services
Astrological readings and digital products are for personal insight and entertainment purposes only and are not a substitute for medical, legal, psychological, or financial advice.
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2. Digital Products
All workbook downloads are for individual use only and may not be redistributed, shared, or resold.
3. Bookings
By booking a reading, you confirm that the birth data provided is accurate to the best of your knowledge. Session times are confirmed upon payment of the deposit.
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4. Liability
Cosmic Bureau accepts no responsibility for outcomes or decisions made as a result of information shared during readings or via materials.
5. Copyright
All written content, designs, and materials remain the property of Cosmic Bureau.